This website is operated by . The terms “we”, “us”, and “our” refer to . The use of our website is subject to the following terms and conditions of use, as amended from time to time (the “Terms”). The Terms are to be read together by you with any terms, conditions or disclaimers provided in the pages of our website. Please review the Terms carefully. The Terms apply to all users of our website, including without limitation, users who are browsers, customers, merchants, vendors and/or contributors of content. If you access and use this website, you accept and agree to be bound by and comply with the Terms and our Privacy Policy. If you do not agree to the Terms or our Privacy Policy, you are not authorized to access our website, use any of our website’s services or place an order on our website.
You agree to use our website for legitimate purposes and not for any illegal or unauthorized purpose, including without limitation, in violation of any intellectual property or privacy law. By agreeing to the Terms, you represent and warrant that you are at least the age of majority in your state or province of residence and are legally capable of entering into a binding contract.
You agree to not use our website to conduct any activity that would constitute a civil or criminal offence or violate any law. You agree not to attempt to interfere with our website’s network or security features or to gain unauthorized access to our systems.
You agree to provide us with accurate personal information, such as your email address, mailing address and other contact details in order to complete your order or contact you as needed. You agree to promptly update your account and information. You authorize us to collect and use this information to contact you in accordance with our Privacy Policy.
We reserve the right to refuse service to anyone, at any time, for any reason. We reserve the right to make any modifications to the website, including terminating, changing, suspending or discontinuing any aspect of the website at any time, without notice. We may impose additional rules or limits on the use of our website. You agree to review the Terms regularly and your continued access or use of our website will mean that you agree to any changes.
You agree that we will not be liable to you or any third party for any modification, suspension or discontinuance of our website or for any service, content, feature or product offered through our website.
All purchases through our website are subject to product availability. We may, in our sole discretion, limit or cancel the quantities offered on our website or limit the sales of our products or services to any person, household, geographic region or jurisdiction.
Prices for our products are subject to change, without notice. Unless otherwise indicated, prices displayed on our website are quoted in Canadian dollars.
We reserve the right, in our sole discretion, to refuse orders, including without limitation, orders that appear to be placed by distributors or resellers. If we believe that you have made a false or fraudulent order, we will be entitled to cancel the order and inform the relevant authorities.
We do not guarantee the accuracy of the colour or design of the products on our website. We have made efforts to ensure the colour and design of our products are displayed as accurately as possible on our website.
Links from or to websites outside our website are meant for convenience only. We do not review, endorse, approve or control, and are not responsible for any sites linked from or to our website, the content of those sites, the third parties named therein, or their products and services. Linking to any other site is at your sole risk and we will not be responsible or liable for any damages in connection with linking. Links to downloadable software sites are for convenience only and we are not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded software is governed by the terms of the license agreement, if any, which accompanies or is provided with the software.
Images on the websites: Designed by brgfx / Freepik
You acknowledge that you are responsible for the information, profiles, opinions, messages, comments and any other content (collectively, the “Content”) that you post, distribute or share on or through our website or services available in connection with our website. You further acknowledge that you have full responsibility for the Content, including but limited to, with respect to its legality, and its trademark, copyright and other intellectual property ownership.
You agree that any Content submitted by you in response to a request by us for a specific submission may be edited, adapted, modified, recreated, published, or distributed by us. You further agree that we are under no obligation to maintain any Content in confidence, to pay compensation for any Content or to respond to any Content.
You agree that you will not post, distribute or share any Content on our website that is protected by copyright, trademark, patent or any other proprietary right without the express consent of the owner of such proprietary right. You further agree that your Content will not be unlawful, abusive or obscene nor will it contain any malware or computer virus that could affect our website’s operations. You will be solely liable for any Content that you make and its accuracy. We have no responsibility and assume no liability for any Content posted by you or any third-party.
We reserve the right to terminate your ability to post on our website and to remove and/or delete any Content that we deem objectionable. You consent to such removal and/or deletion and waive any claim against us for the removal and/or deletion of your Content.
Please see our Privacy Policy to learn about how we collect, use, and share your personal information.
Please note that our website may contain typographical errors or inaccuracies and may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time, without prior notice (including after an order has been submitted). Such errors, inaccuracies or omissions may relate to product description, pricing, promotion and availability and we reserve the right to cancel or refuse any order placed based on incorrect pricing or availability information, to the extent permitted by applicable law.
We do not undertake to update, modify or clarify information on our website, except as required by law.
You assume all responsibility and risk with respect to your use of our website, which is provided “as is” without warranties, representations or conditions of any kind, either express or implied, with regard to information accessed from or via our website, including without limitation, all content and materials, and functions and services provided on our website, all of which are provided without warranty of any kind, including but not limited to warranties concerning the availability, accuracy, completeness or usefulness of content or information, uninterrupted access, and any warranties of title, non-infringement, merchantability or fitness for a particular purpose. We do not warrant that our website or its functioning or the content and material of the services made available thereby will be timely, secure, uninterrupted or error-free, that defects will be corrected, or that our websites or the servers that make our website available are free of viruses or other harmful components.
The use of our website is at your sole risk and you assume full responsibility for any costs associated with your use of our website. We will not be liable for any damages of any kind related to the use of our website.
In no event will we, or our affiliates, our or their respective content or service providers, or any of our or their respective directors, officers, agents, contractors, suppliers or employees be liable to you for any direct, indirect, special, incidental, consequential, exemplary or punitive damages, losses or causes of action, or lost revenue, lost profits, lost business or sales, or any other type of damage, whether based in contract or tort (including negligence), strict liability or otherwise, arising from your use of, or the inability to use, or the performance of, our website or the content or material or functionality through our website, even if we are advised of the possibility of such damages.
Certain jurisdictions do not allow limitation of liability or the exclusion or limitation of certain damages. In such jurisdictions, some or all of the above disclaimers, exclusions, or limitations, may not apply to you and our liability will be limited to the maximum extent permitted by law.
You agree to defend and indemnify us, and hold us and our affiliates harmless,, and our and their respective directors, officers, agents, contractors, and employees against any losses, liabilities, claims, expenses (including legal fees) in any way arising from, related to or in connection with your use of our website, your violation of the Terms, or the posting or transmission of any materials on or through the website by you, including but not limited to, any third party claim that any information or materials provided by you infringe upon any third party proprietary rights.
The Terms and any documents expressly referred to in them represent the entire agreement between you and us in relation to the subject matter of the Terms and supersede any prior agreement, understanding or arrangement between you and us, whether oral or in writing. Both you and we acknowledge that, in entering into these Terms, neither you nor we have relied on any representation, undertaking or promise given by the other or implied from anything said or written between you and us prior to such Terms, except as expressly stated in the Terms.
Our failure to exercise or enforce any right or provision of the Terms will not constitute a waiver of such right or provision. A waiver by us of any default will not constitute a waiver of any subsequent default. No waiver by us is effective unless it is communicated to you in writing.
Any headings and titles herein are for convenience only.
If any of the provisions of the Terms are determined by any competent authority to be invalid, unlawful or unenforceable, such provision will to that extent be severed from the remaining Terms, which will continue to be valid and enforceable to the fullest extent permitted by law.
Any disputes arising out of or relating to the Terms, the Privacy Policy, use of our website, or our products or services offered on our website will be resolved in accordance with the laws of the Province of Ontario without regard to its conflict of law rules. Any disputes, actions or proceedings relating to the Terms or your access to or use of our website must be brought before the courts of the Province of Ontario in the City of Brampton.
The parties hereto declare that it is their wish that this Agreement and the documents and notices related thereto be in English only. Les parties aux présentes déclarent qu'elles ont exigé que la présente convention, ainsi que les documents et avis qui s'y rattachent, soit rédigés en anglais seulement.
Please send all questions, comments and feedback to us at arrowpharmacy1150@gmail.com.
We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information ("Personal Information"). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use and disclosure of Personal Information. Our privacy policy is based upon the values set by the Canadian Standards Association's Model Code for the Protection of Personal Information and Canada's Personal Information Protection and Electronic Documents Act.
We are responsible for maintaining and protecting the Personal Information under our control. We have designated an individual or individuals who is/are responsible for compliance with our privacy policy.
We collect, use and disclose Personal Information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as where your name, address and payment information is provided as part of the order process.
Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services. We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.
The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, facsimile, or the Internet.
Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law.
Personal Information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.
Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.
We will make information available to you about our policies and practices with respect to the management of your Personal Information.
Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.
You may direct any questions or enquiries with respect to our privacy policy or our practices by contacting:
A cookie is a small computer file or piece of information that may be stored in your computer's hard drive when you visit our websites. We may use cookies to improve our website’s functionality and in some cases, to provide visitors with a customized online experience.
Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our website.
Our website may contain links to other third party sites that are not governed by this privacy policy. Although we endeavour to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices employed by third party websites. Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.
| Regular Hours | |
|---|---|
| Monday: | 9:00 AM - 6:00 PM |
| Tuesday: | 9:00 AM - 6:00 PM |
| Wednesday: | 8:00 AM - 4:00 PM |
| Thursday: | 9:00 AM - 6:00 PM |
| Friday: | 9:00 AM - 6:00 PM |
| Saturday: | 8:00 AM - 12:00 PM |
| Sunday: | 8:00 AM - 11:00 AM |
Our pharmacist can help you with minor health issues that require timely treatment. Generally, these minor health issues are conditions that are less serious, but are quite common and bothersome.
Most often these conditions can be treated on your own with the support of a pharmacist and may not require a visit to a doctor for treatment. For some minor health issues, your pharmacist can assess your symptoms and, if needed, prescribe a prescription treatment if there are no suitable over-the-counter options for you.
As of January 1, 2023, your pharmacist can help determine the right treatment for you if you have the following minor health issues:
- Allergic rhinitis
- Candidal stomatitis (oral thrush)
- Conjunctivitis (bacterial, allergic and viral)
- Dermatitis (atopic, eczema, allergic and contact)
- Dysmenorrhea
- Gastroesophageal reflux disease (GERD)
- Hemorrhoids
- Herpes labialis (cold sores)
- Impetigo
- Insect bites and urticaria (hives)
- Tick bites, post-exposure prophylaxis to prevent Lyme disease
- Musculoskeletal sprains and strains
- Urinary tract infections (uncomplicated)
Pharmacist
The MedsCheck at Home medication review program is for those patients who are not able to physically attend the community pharmacy in person for a MedsCheck due to their physical and/or mental health condition.
As your pharmacist, we are taking the MedsCheck and reaching out to those patients that we rarely see due to their mobility issues.
During the home visit, we will conduct a medicine cabinet review and remove unused drugs for proper disposal at the pharmacy.
If the need arises, you may also be eligible for one or more follow-up appointments throughout the year.
If you are eligible for the MedsCheck program but are not able to leave your home to visit your community pharmacy, talk to us about the Medication Review at Home program.
"The Ontario Government supports the role of the pharmacist as part of an integrated team that provides an enhanced level of care to their patients. The Smoke-Free Ontario Strategy also recognizes pharmacists as valuable support for Ontarians who want to quit smoking. As such, community pharmacists are currently funded by the Ontario Government for their expertise in providing a smoking cessation program to Ontario Drug Benefit (ODB) recipients.
Each year, 13,000 Ontarians die from smoking-related illnesses — equivalent to 36 lives every day.
Tobacco-related disease costs Ontario’s health care system $1.93 billion in direct health-care costs and $5.8 billion in productivity losses annually.
If you’re ready to take the next step, please talk to the pharmacist about your options.
Quitting smoking is difficult. That’s why it’s important to get as much support as you can.
Proper dosing is an integral part of maintaining good health.
Many people, especially the elderly or those with multiple health conditions, must take a number of medications each day.
In order to achieve the greatest benefit from what has been prescribed, these medications must be taken in the correct dose and at the correct times each day.
Compliance/Blister Packs can have several pockets per day so that you can keep track of your medications.
Compounding pharmacies are types of pharmacies that prepare special medications by mixing (or compounding) raw ingredients.
In the 1920's and 30's a majority of the medications were made by pharmacists for a specific patient. Today though, compounded prescriptions only represent about 1% of all prescription drugs.
Examples of medications we commonly compound are:
This includes being able to engage in normal activities, keeping the use of rescue medications down (less than 4 doses per week), having daytime symptoms less than 4 days per week, and reducing episodes of worsening asthma.
This goal can be reached by most people with asthma by learning how to avoid asthma triggers.
Every year, about 250 Canadians die from asthma. Most of these deaths, however, could have been prevented with proper education and management.
In recent years, pharmacists have become more active in inpatient care and demonstrate a positive impact on the outcomes of drug therapy in asthma patients.
Anyone who is in contact with high-risk populations (including health care workers) should also receive the vaccine.
People who are not part of the high-risk groups but just want to avoid the flu can also get vaccinated. If you are currently sick with a low-grade fever, experts suggest that you should wait until you are better before you get the vaccine. If you do not have a fever, you do not have to wait. Certain medications (e.g., zanamivir, oseltamivir) are also used in some cases to prevent the flu.
Consult your doctor or pharmacist to determine whether you need a preventative medication, and which one is the right one for you.
In the province of Ontario, Pharmacists are certified to administer flu shots to children 5 and over.
Vaccinations are not recommended for children less than 6 months of age because their immune systems are too immature for the vaccine to work properly.
Pharmacy staff have more contact with methadone patients than anyone else on the treatment team.
The pharmacist at the front line of treatment can have a real and positive impact on patients’ outcomes, offering encouragement, support and motivation as patients progress through treatment.
All services are fully covered by OHIP and no referral is needed.
The term "opioid" refers to a group of painkillers that includes medications such as codeine, heroin, morphine, fentanyl, oxycodone, hydromorphone etc. These drugs can be extremely powerful pain medications, but they can also be very dangerous and highly addictive.
In Ontario, twice as many are dying from opioid as are dying from HIV.
This comprehensive (and free) online booklet published by the Centre for Addiction and Mental Health answers many of the common questions people have about opioid agonist therapy (OAT) with methadone or buprenorphine (Suboxone)
Methadone is one of the most effective medications we have in the fight against the opioid epidemic. For more than 50 years, methadone has been in use as the first-line treatment for opioid addiction (or “opioid use disorder” as it is more formally known).
Methadone is one of the most thoroughly studied treatments in medical history. When prescribed by a knowledgeable team of health professionals, methadone is both safe and effective.
Pharmacists play an important role in diabetes management and are ideally positioned to take on even greater responsibilities.
As Canada’s most accessible health care provider, pharmacists can help Canadians manage their diabetes and ease the strain of chronic disease on the health care system.
More than two million Canadians live with diabetes and more than 200,000 new cases are diagnosed each year.
Our health experts offer the most effective protection against diseases such as Hepatitis A, Yellow Fever, and Measles. We offer a wide variety of immunizations to help protect and prepare you while on vacation.
Call us to book your free sit-down consultation with our pharmacist to fully analyze what vaccinations and other medications should be considered when traveling abroad.
This consultation will be tailored to you and your specific travel destination.
Our team of travel professionals is well informed to offer you advice on your next business or leisure trip.
Responsibly return unused, unwanted, or expired medications and/or used medical sharps to our pharmacy.
Due to improper disposal of these drugs, there are traces of pharmaceuticals in the environment in the soil and in the water.
Concentration levels of these products may be very low but they may be enough to have adverse effects on the environment and on human health.
Effects can also build up over time.
We offer Online Prescriptions Fills and Refills?
You may be eligible for a free one-on-one medication review with your pharmacist as part of the Medication Review program?